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Head’s Up!
By Sue Stauffer
“Staying At the Fabulous Fairmont!”
My husband and I recently attended a wedding in Newport Beach, California and decided to spend the night at the Fairmont Hotel where the groom had arranged a block of rooms for out-of-town guests. Not having been to Newport Beach for several years, I decided to program my GPS system to assist with the hotel location, but when the GPS voice announced “you have reached your destination,” there was no hotel in site. We drove around again and again and still couldn’t see a sign for the hotel. My husband and I were getting frustrated and tempers were heating up. This was not a good way to go to a wedding. I was driving and finally turned into what looked to be an office building and low and behold, there was the hotel! Amazing! We parked and went in to register and head up to our room to dress for the wedding. The front desk was what every front desk should be-polite, efficient and friendly. On the way to our room, we decided to check with the concierge desk to get directions to the site for the wedding. Again, we were pleased with our reception and he even printed out Google directions for us. From the instructions, it appeared that the wedding was very close by so we took our time getting ready. But things are not always as them seem or in this case, where they seem. We headed for the wedding, planning on arriving early but when we drove to the address from Google, there was no such street address. We drove around the block again but still no sign of the American Legend building, the address or the wedding. Then my husband remembered he had been to the American Legend location long ago with a friend and the location we were seeking was on the water and on the same named street. A traffic jam greeted us when we headed to the new location as it was a sunny Saturday afternoon and people were coming and going to the beach. We were late! When we pulled up the American Legend building, there were lots of people standing out in front as many other guests had made the same mistake with the Google directions so everything was delayed. The wedding was lovely and fun and we had no problem heading back to the hotel for a good night’s rest after enjoying the celebration. We relished the comfort of our lovely room with a wide screen televison, a good shower and an overstuffed chair that was perfect for reading. When we finally decided to go to bed, we had no idea what a truly great experience awaited us. The bed was pure heaven! The bedding was wonderfully elegant as only the Fairmont offers but the mattress, oh the mattress, was the most comfortable I have ever slept on. It was Simmons Empyrean pillow top, Triton High…Wow! What a great sleep!! You can bet I will be shopping for that Simmons Empyrean pillow top mattress for home! From checking in to the Fairmont to checking out and heading for home, our experience at the fabulous Fairmont Newport Beach was excellent! I am confident that all the Fairmont hotels measure up to the same high standards of service, comfort, and ultimate customer satisfaction that we experienced.
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Heads Up!
By Sue Stauffer
“Learning Lessons From Life’s Struggles”